At the end of the day, we all want applications that “just work.” That’s why testing is critical to finding bugs that can impact the customer experience.
However, the burden of identifying, triaging, and fixing the bugs falls on the development team. And for teams that don’t have an efficient debugging process , the burden is costly in time and money. In fact, 44% of errors take more than a day to fix, while almost half (41%) of developer time is spent on testing. This is time that can be better spent on innovation that drives bottom line revenue and business profitability.
The Challenge: Finding and Fixing Bugs is Inefficient & Costly
Teams that don’t have the right tools or process means having to assess hundreds of failures, and trying to identify which are most detrimental to the user experience. Teams are wasting valuable development time watching entire video logs or scrolling through a list of commands to identify the source code failure.
Organizations that don’t have an efficient debugging process means developers spend more time finding and fixing bugs rather than time on innovating. This leads to longer release cycles, slower time to market, and increased application risk–all of which can impact the user experience and your bottom line revenue.
That’s because spending too much time searching, assessing, and trying to solve for software bugs means less time building and releasing features.
The Solution: Intelligent Debugging with Sauce Labs
Sauce Labs Platform for Test offers a central place that allows development teams to test and debug more efficiently and cost-effectively. From pre-production to post-release, development teams can find and fix errors at every stage of development with components like Sauce Labs’ real device cloud, mobile app diagnostics, insights, and error monitoring .
Learn how you can leverage the Platform and these debugging components to shift left by testing earlier in the software development life cycle, release faster with more confidence, stay ahead of the competition and give end users a more positive digital experience. By leveraging Sauce Labs’ Intelligent Why Sauce Labs for Intelligent Debugging?
As a business leader, think about your customer journey and which parts would be negatively impacted if they did not work properly. What comes to mind? The signup process, checkout or payment buttons?
Organizations run the risk of release delays or shipping poor quality applications if they are spending too much time searching, assessing and trying to solve for software bugs. This will impact your time to market and bottom line revenue.
That is where root cause analysis and debugging come in. When debugging, development teams need to consider many factors. They might ask themselves questions like:
Was there an issue with the API call?
Did the application produce any log file/error crash that will be useful for my debugging?
Is there any trend we can see in CPU/Memory consumption to pinpoint the problem?
Did we have any UI hierarchy issues during the tests?
As you consider these factors, your developers and QA teams will assess hundreds of failures, trying to identify which are most detrimental to the end user experience. Teams are wasting time watching entire video logs or scrolling through a list of commands to identify the source code failure. This is where Sauce Labs comes in.
Customers that use Sauce Labs see material improvements in their debugging, including*:
Enhanced software reliability by detecting 95% more issues
50% reduction in resolution time
86% reduction in application build time, with the opportunity to save 100+ engineering hours
*Source: Enterprise Strategy Group’s (ESG) Economic Value Validation (EVV) of Sauce Labs, April 2023
Key Benefits and Features of Sauce Labs Intelligent Debugging
Sauce Labs offers the only testing platform with an intelligent debugging component that provides a combined toolset featuring API testing, web and mobile UI testing, machine learning driven failure analysis, and in-production error/crash reporting. You have what you need to solve complex defects from development to post-release. Leverage Sauce Labs to achieve scale, stability, speed, and get the insights you need in order to know exactly what errors to prioritize and bugs to solve for. View this quick interactive demo to learn more.
Decrease the time to diagnose and fix issues
Debug virtually anytime, anywhere - Test your applications across a spectrum of devices with Sauce Labs RDC and get instant access to feedback on 7,500+ real devices. Run live or automated mobile app tests and enable your development and QA teams to uncover and resolve bugs before they get in front of customers.
Find and fix issues quickly - Leverage Sauce Labs Mobile App Diagnostics to surface errors using our broad suite of app diagnostic information, catch bugs prior to release and reduce red (failed tests) to green (passed tests) in less time.
Drive Faster Development - View and analyze error and crash data in the web console so you can triage, prioritize, and resolve each error with Error Reporting. Get automated error analysis which cuts down on time to resolution by surfacing important signals that lead engineers to the root cause
Reduce the noise, minimize distractions
Maintain a comprehensive test suite overview - Sauce Insights provides a holistic test suite view, allowing teams to identify root cause errors and identify areas for improvement.
Identify root cause errors - Failure Analysis accelerates root cause analysis by automatically prioritizing issues by severity so that development teams know where to focus efforts. With Sauce Labs, customers reported 41% faster triage–debugging issues based on severity and priority, according to Enterprise Strategy Group’s EVV of Sauce Labs report.
Remove bottlenecks and drive productivity - Proactively eliminate the most costly patterns, allowing your development team to debug faster. Use Sauce Labs proprietary machine learning algorithms to review the test pass/fail data, unearth common failures and understand the impact on your test suite as a whole.
Build reliable applications with confidence
Increase release stability - Catch bugs prior to release and surface errors across teams with Sauce Labs Error Reporting. Monitors and capture issues to provide actionable signals for crashes and errors across all platforms.
Enable product innovation -. Easily view and share test results to create the fastest feedback loops that enable developers to debug and build more effectively. Faster debugging means developers can spend more time focused on what they love: delivering quality applications.
Decrease application risk - Sauce Labs DevTools simplifies the inspection and modification of DOM elements, and empowers developers with comprehensive network analysis to examine requests, responses, and timings. Identify performance issues early in the development cycle, address them quickly and expedite the development cycle.
Evaluation Checklist: Intelligent Debugging
Capability | How Sauce helps |
Real Time Resolution | Debugging across devices can be complex and time-consuming, often requiring over 5 minutes and 16 clicks. With Live Testing and DevTools, the process is streamlined, enabling developers to save time by identifying and addressing issues in real-time. |
Informed Decision Making | Analyze test cases in pre-production with Sauce Insights reporting and analytics hub. See both the big picture of your testing effectiveness and the individual slices of test data that help to pinpoint the root cause of errors and fix them – allowing teams to find failures exactly where they occur and prioritize the most important bugs to solve first. |
Efficient Collaboration | Mobile App Diagnostics, part of Sauce Labs Real Device Cloud, gives teams the ability to view logs and signals so they can get complete context and insights on test failures and errors as they test. With the ability to easily view and share the test results, teams can understand app performance, quickly detect and fix UI issues and resolve errors — allowing organizations to create faster feedback loops that enable development teams to debug faster. |
Technology Consolidation | In today's market, organizations are looking to consolidate vendors for more favorable terms. Sauce Labs is the only cloud test platform to provide production-quality error and crash reporting in addition to test infrastructure, all in one place. This means that your team has access to a full suite of components such as API testing, test infrastructure, and error monitoring, to ensure software quality. With the most comprehensive capabilities your teams can accomplish more with less, using Sauce Labs. |
Debug across the SDLC | Sauce Labs lets you test for bugs in development and production. Leverage Real Device Cloud and Mobile App Diagnostics to assist with live testing and get to the root cause of errors in your code. With Error Reporting , you can see the error or state of archived dumps from crashes or running processes in the convenience of your web browser. When used together your team is empowered to remediate issues at any stage of development. |
Debug across the entire SDLC
Continuous improvement using Sauce Insights and Failure Analysis supports you in applying data insights across the entire SDLC - from build to operation.
