Security and compliance aren't just checkboxes but foundational elements of an enterprise-ready and mature test strategy. Sauce Labs understands this reality, which is why we provide a secure and compliant continuous quality solution – along with a comprehensive Trust Center designed to offer transparency and build confidence with customers and prospects. Let's explore how the Sauce Labs Trust Center serves as a cornerstone for building secure testing relationships.
What is the Sauce Labs Trust Center?
The Sauce Labs Trust Center, accessible at trust.saucelabs.com, serves as a centralized hub for all security, compliance, and privacy information related to Sauce Labs' services. It provides customers with detailed insights into how Sauce Labs protects their data and maintains compliance with industry standards.
Certifications and Compliance: The Foundation of Trust
Sauce Labs has invested significantly in obtaining and maintaining key certifications that demonstrate our commitment to security and compliance:
SOC 2 Type 2: This annual certification verifies that Sauce Labs has implemented rigorous controls for security, availability, and confidentiality. View SOC 2 Certificate.
ISO 27001: This internationally recognized standard confirms that Sauce Labs has established a systematic approach to managing sensitive company and customer information. View ISO 27001 Certificate.
ISO 27701: This internationally recognized privacy extension to ISO 27001 demonstrates that Sauce Labs has implemented robust controls for managing personal data and supporting compliance with global privacy regulations such as the GDPR and CCPA. View ISO 27701 Certificate.
GDPR Compliance: Sauce Labs maintains compliance with the European Union's General Data Protection Regulation, ensuring proper handling of EU citizens' data. View GDPR Information.
Data Privacy Framework: Though the EU-US Privacy Shield Framework has evolved, Sauce Labs continues to adhere to its principles for handling data transfers.
KY3P: Risk management certification to ensure third-party organizations are abiding by strict security and risk management standards, often a requirement for financial services customers. Learn more.
Ecovadis Sustainability Rating: This globally trusted assessment recognizes Sauce Labs' commitment to environmental, social, and ethical performance, demonstrating responsible business practices across key sustainability criteria. View Scorecard.
How the Trust Center helps customers
Streamlined Vendor Assessment
For organizations conducting vendor security assessments, the Trust Center eliminates much of the back-and-forth typically required during the qualification and evaluation process:
Self-Service Documentation: Download audit reports, certifications, and compliance documentation without having to request them through sales channels.
Simplified Due Diligence: Security and compliance teams can quickly access the information they need to complete vendor assessments.
Transparency in security practices
The Trust Center offers detailed information about Sauce Labs' security practices:
Infrastructure Security: Learn how Sauce Labs secures its testing infrastructure.
Data Handling: Understand how your test data is processed, stored, and protected.
Access Controls: Review the measures in place to prevent unauthorized access to your testing environment.
Real-time status updates
The Trust Center provides current information on the operational status of Sauce Labs services:
System Status: Monitor the current operational status of all Sauce Labs platforms.
Incident Reporting: Access historical incident reports and resolution details.
Scheduled Maintenance: Stay informed about planned maintenance that might affect your testing schedules.
Privacy commitment
With increasing global focus on privacy regulations, the Trust Center helps you understand how Sauce Labs addresses these concerns:
Privacy Policy: Access and review our comprehensive privacy policy.
Data Processing Agreements: Information on establishing data processing agreements that are compliant with relevant regulations.
Data Residency Options: Learn about options for controlling where your data resides.
Why this matters for your testing strategy
Incorporating Sauce Labs into your testing workflow isn't just a technical decision—it's a security and compliance decision as well. The Trust Center helps you:
Accelerate Procurement: Streamline security reviews with readily available documentation.
Maintain Compliance: Ensure your testing partner meets the same compliance standards your organization adheres to.
Build Stakeholder Confidence: Provide evidence to stakeholders that your testing infrastructure meets security standards.
Manage Risk: Understand how Sauce Labs mitigates risks associated with cloud-based testing.
The Sauce Labs Trust Center represents more than just a collection of certificates and policies—it embodies a commitment to transparency and security that should be expected from any critical testing partner. By making security and compliance information readily accessible, Sauce Labs empowers customers to make informed decisions and build testing strategies on a foundation of trust.
For organizations seeking to modernize their testing approach without compromising security, the Trust Center is a valuable resource and a compelling reason to consider Sauce Labs as your testing platform partner.
Visit the Sauce Labs Trust Center today to explore our security commitments and certifications firsthand.
Note: Access to confidential documents in the Trust Center (example: the SOC 2 report) requires a signed NDA.
